FAQ

Please use our contact form for your inquiry or contact us directly by mail, telephone or fax. We do not accept online ordering of your used tires.

You are welcome to view our used tires on site. Please contact us and we will take you to our warehouse. As a special service, we offer to pick you up at Frankfurt airport or the main station of Frankfurt and take you to our tire warehouse. Please contact us to make an appointment.

Unlike other exporters, we always try to create a mixture of tire sizes as closely as possible to your requirements. With us, you get the quality you ordered without unexpected disappointments. Read more about this in Our Tires.

The so-called DOT number is a sequence of numbers, which is pressed into the tire flank of all passenger car tires. The number also includes the date the tire was manufactured. Therefore, the abbreviation ‘DOT‘ stands for “Department of Transportation” (that is: the Ministry of Transportation of the United States). The US Department of Transportation introduced this marking in the 1970s for all tire productions from 1980 onwards. Meanwhile, the DOT number is known worldwide and is used by all international tire manufacturers.

All tires with an E-MARK marking are approved for the European market.

You decide for yourself whether you want to organize the transport of your tires yourself, or if you want us to fulfill that for you. If you choose us, you’ll get many advantages and a special service. Upon request, we can organize the transport of your used tires to your desired port or directly to your door. Of course, you can plan the transport yourself. Take a look at Our Service section to see which transport options we can offer you.

EXW stands for “Ex Works” and means a delivery from our warehouse to you. These and further terms such as DDP, DAP and FCA are Incoterms^® clauses, a set of rules for international delivery conditions published by the International Chamber of Commerce (ICC). Incoterms^® regulate the obligations of buyers and sellers in international trade and have enormous importance in foreign trade. Find out more at www.iccgermany.de.

There are many different tire types and tire sizes in Germany. Since we are an exporter of used tires, we obtain a variety of different tires from our trading partners and can therefore offer you a wide range of different tire sizes. The mixture is therefore significant and prepared according to your needs.

We stock a variety of different used tires, so for organizational reasons it is not possible for you to choose the tires yourself. You can, however, benefit from the high quality of our German used tires on site. Contact us and make an appointment. We would be happy to pick you up at Frankfurt airport or the main station and take you to our tire warehouse.

Should it be the case that you have too many tires with the same dimensions after ordering, we will of course try to compensate for this in your next order and exclude these dimensions from the delivery. This is our service to you.

No, as a German Used Tires customer, you will only receive the tires you order. It goes without saying that you don’t have to take the tires you do not want. This distinguishes German Used Tires from other tire exporters in Germany.

Due to the fact that we deal with used tires, it is difficult to offer a guarantee for them. We assure you, however, that we inspect each of our tires carefully and that you will neither receive damaged nor excessively worn tires. We guarantee high quality German brands. Read more about this in Our Tires section.

Your transport costs will strongly depend on which country we export the tires to for you, and whether we fulfill the transport or if you organize it yourself. Contact us and we will prepare a non-binding quote. Since we have been in cooperation with our partners for many years, all our customers benefit from favorable transport costs and fast, punctual delivery.

If you want to purchase used tires from us, you must take at least 500 tires. This allows us to guarantee a good price for you.

Upon your request, we will gladly match the used tires for you. Please mention this request on your first contact with us and we will deal with it immediately.

Since we attach great importance to the quality of our tires and offer you various tire quality and tire sizes, we cannot offer fixed prices for all our tires. The price for your desired quotient of used tires depends on the desired level of quality. Contact us and get a non-binding quote from our experts.

We sell used car tires but do not sell truck and motorbike tires. Tire sizes that are not included in our size lists cannot be supplied. We offer two different qualities of used tires. Find out more about the quality of our tires in Our Tires section.

The number of used tires that fit into a container strongly depends on the tire sizes. However, it can be roughly estimated that a 40-foot container can load approximately 1500 used car tires. If we triple the tires for you (i.e. two tires in one), we can fit about 2700 tires in a 40-foot container. High-cube containers (40 feet) can load about 10 percent more tires than a standard container. If you are transporting your tires with a standard truck, you can load around 1500 tires. Jumbo trains with more than 100m³ can load up to 2200 tires.

Our tires can be purchased in two different qualities. Here, you can find the features of the first and second quality of our used tires.

Tripling and doubling is a common process in which up to three used tires can be placed into one another. This saves space in the container and reduces transport costs.

Upon request, we can double and triple the tires before transport. This allows more tires to fit into a container and you can order and transport a larger contingent of used tires with us. We would be happy to provide you with a non-binding quote for your order. Contact us now.

As an export company, we speak fluent German and English. We can also answer inquiries per e-mail in Spanish.

No, we do not sell scrap tires. Trading scrap tires is prohibited by law. We only sell carefully tested used tires from Germany from 500 units.

German value added tax does not apply outside Europe. If you are located in other European countries, you will not be charged VAT as long as you have a VAT number.

THE FOLLOWING ENTITIES DO NOT HAVE TO PAY TAX:

• Companies that are registered within the EU and have a VAT number. In this case, we need your correct address and the registered company name along with the legal form. We will check this data with the German Federal Tax office and you will receive confirmation of the correctness of your data.
• Companies established outside the EU. For this, we need a copy of the Bill of Lading (export certificate for export tax purposes / export declaration) stamped at the border customs office of the EU.

We have been working with our customers on the basis of trust for more than 28 years. That is why we would be pleased to negotiate your individual payment conditions with you in a personal interview. Contact us now.

No, our tires are not damaged and we carefully inspect them individually.

We pass the transport costs for your tires onto you one by one and do not earn any money by doing so. Since we have been working with our partners for many years, we already receive special conditions. We therefore cannot offer extra discounts on transport costs.